WORKFORCE DEVELOPMENT

COMMUNITY HEALTH WORKERS / PROMOTORAS

San Francisco Community Clinic Consortium is a proud recipient of the Crankstart Foundation, who’s funding has allowed us to enhance the work of our member clinics and dive deeper into the Community Health Worker/Promotora field. This program’s overarching purpose is to improve the health of low-income residents of San Francisco through training, support, and expanded use of Community Health Workers/Promotoras. (CHW/Ps). Community Health Workers/Promotoras are frontline health workers who are trusted members of the communities they serve. CHW/P’s take the time and use trusting relationships to serve as a link between health, social services, and the community to facilitate access and improve the experience, quality, and cultural competence of service delivery.

Together with our twelve member health clinics, which collectively serve approximately 112,000 patients annually, and based on the documented health disparities within communities, we will jointly set targets and explore best practices for encouraging low-income San Franciscans to connect more deeply with a medical home within our community-based clinics. Language diverse and culturally connected CHW/Ps will facilitate enrollment in health coverage and education about using the coverage, increase use of preventive and primary care, increase connection to chronic disease management programs, and connect patients to services which can ameliorate some of their adverse social determinants of health. SFCCC and our training partners will create a “training academy,” which will be connected to current and developing certification programs, such as the program at City College of San Francisco. We will focus on the daily learned experiences of the CHW/Ps through a monthly learning forum where CHW/Ps will share their experiences, challenges, and best practices, thus growing and improving the work of the CHW/P workforce in a manner that is specific to the needs of the patients served by San Francisco community clinics.