San Francisco Community Clinic Consortium is committed to providing a "Violence-Free Work Place" through planning, training, and support for our staff. Per OSHA standards, "each employer shall furnish to each of their employees a place of employment which is free from recognized hazards that are causing or likely to cause death or serious physical harm". In keeping with this standard, SFCCC has a "zero tolerance" policy against abuse or threatening behavior. SFCCC conducted its annual all-staff safety retreat in November, including education on workplace violence prevention and response.
More information on understanding and preventing workplace violence may be found here: http://www.osha.gov/SLTC/workplaceviolence/