SFCCC Strategic Plan

July 1, 2014-June 30, 2017

Board Adopted:  June 18, 2014

SFCCC Vision & Mission Statement
Adopted: April 16, 2014

Vision Statement
SFCCC envisions a future in which all persons have access to quality health care in culturally, linguistically, and population-sensitive community-based settings.
Mission Statement
SFCCC is a partnership of nonprofit health centers that provides leadership and fosters innovation to improve community health.


Focus Area:  Health center transformation, “Your health center, your health home.”

Goal 1:  SFCCC will provide leadership to support health centers in achieving high quality patient experience in care.

1A. Partner Health Centers will receive continued training and guidance to increase access to primary care services offered by their health center health home.

1B. Through SFCCC guidance and assistance, Partner Health Centers will become accredited as Patient Centered Health Homes or advance to the next level of accreditation in the next 2 years.

1C. SFCCC will partner with key training institutions to offer trainings that advance staff skills in areas that enhance the patient experience. 

1D. Through SFCCC forums on best practices and SFCCC-led peer groups, health centers will gain knowledge on innovations in practice models. 

1E. SFCCC will provide education sessions on clinical informatics that will advance health centers’ understanding and work in clinical outcomes through stronger quality programs. 

1F. SFCCC will provide technical assistance regarding provider retention, including education on team-based care and change management.

1G. A series of environmental scans of the San Francisco community will assist health centers in planning for the changing health care environment and the evolution of their patient base, including the next phases of the Affordable Care Act.

1H. SFCCC patients that are transitioning in their health care coverage shall experience a smooth and successful enrollment experience.

1I. SFCCC will provide leadership to create new contractual relationships for health centers to fully participate in Covered California, allowing patients to choose a SFCCC health center as their provider of choice.


Focus Area:  Health system transformation, “Patients and community receiving the best care possible for improved patient and population health.”

Goal 2:  Through innovation and SFCCC guidance, health centers will operate in an optimum system of care.

2A. Based upon the core principals of the Affordable Care Act, SFCCC will facilitate new partnerships to support patient care delivery systems. 

2B, SFCCC will provide leadership in new health technology strategies to advance individual care strategies.

2C. SFCCC will build the SFCCC Learning Institute to enhance CHC skills and knowledge.

2D. SFCCC will integrate Social Justice principles into all aspects of its programs in order to address health disparities.


Focus Area: Maximizing revenues, reducing costs:  “Best value & best outcome for health care dollars spent”

Goal 3:  SFCCC will lead and support efforts for health centers to access and ensure all possible revenues are maximized, all possible resources are leveraged and care and operations systems are cost-effective while maintaining high quality.

3A. Health center leadership will develop an understanding of changing health care financing systems and the impact on their centers, their clinical care networks and SFCCC.

3B. SFCCC will advocate for health care financing systems that support access to care and fully maximize health care resources.

3C. Through partnerships with local, state and national advocates, SFCCC will serve as a frontrunner in advocating adequate financing for services for the uninsured. 

3D. SFCCC will work with its Partner Health Centers to develop and implement a network approach to health information technology expansion.

3E. SFCCC will provide leadership to Partner Health Centers to explore and advance strategic partnership options ranging from shared services to mergers.   

Archived Strategic Plans [pdf]




Operational Planning

Education Sessions

  1. Best practices
  2. Alternative Payment Methodologies
  3. Payment reform
  4. NEMS lawsuit & impact on clinics
  5. Expand education & TA on business planning
  6. Education & TA on behavioral health-primary care integration
  7. SFCCC Succession Planning
  8. Education for Corporate Compliance Laws & Regulations
  9. Readiness for HCH & HIV audits


Strategy Discussions

  1. Pre & post response to NEMS lawsuit:  SFCCC & CHCs
  2. Managing with increasing demands on primary care providers
  3. Care/funding for the undocumented
  4. Prospective payment systems…protect or look at APM
  5. Data strategies & data management…next steps by SFCCC


Fundraising Strategies

  1. Proactive on grant writing
  2. Work with mid-market IT companies
  3. Pilot for an effective program to deal with major contributors to mental health in the homeless
  4. Expand SFCCC current efforts for individual support


Political/Advocacy Strategies

  1. Strategies to focus on upcoming political leaders
  2. Strategies to continue to strengthen relationship with local, state, national leaders